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Custom Promotional Product

Need help? Call Us: +(888)212-5501

Frequently Asked Questions

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Help Center

What artwork files are accepted?What if I don't have the artwork in the right format?What is artwork?

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GENERAL ORDER INFORMATION

Can I cancel my order?Can I purchase multiple colors of a product?Can I purchase quantities not listed on the product page?

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Can I pay by company purchase order?International Orders Paying by credit card?

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Can I view my quotation online?How can I place an order once we have received a quote?How can I request a quote of a product?

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How do I request a reorder?What is the reorder process?Will I incur a set up charge for a reorder?

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SAMPLE REQUESTS

How do I request a sample?Our easy sample policy:

SHIPPING AND DELIVERY

Can I use my shipper account number?How soon will I receive my order?Incorrect Addresses Provided

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Can I make changes on a visual proof?Can I receive a visual proof on a rush order?How can I approve a visual proof?

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All orders are manually checked by our team for accuracy and customer satisfaction. Call (888)212-5501 for more information.