Our easy sample policy:
PPI provides free samples so our customer can make the right choice before they make a larger purchase. Having the product in your hands will secure your purchase choice. You can also share your product sample with your fellow colleagues for their personal input. Please note, we only provide samples for business promotional needs only. A business address will be required. Samples are not intended for personal use.
a) Samples are free up to $10 value per order including ground shipping. Any samples over $10, are required to be purchased at 1-unit value plus ground shipping.
b) If there is a charge for the product sample requested, we will notify you before proceeding with your request. Samples will not ship unless full payment is received.
c) All shipping charges must be covered by the customer via their UPS or FEDEX shipper account or by providing a secured credit card payment. If no shipper account or credit card is provided, PPI will ship the sample to their discretion.
d) Tracking number and confirmation will be provided via email.
e) All samples will be shipped via ground service unless otherwise indicated.
f) Samples may be of random imprint and color based upon availability. Requested colors, style, imprint cannot be guaranteed.
g) Samples may not be returned
h) Samples usually arrive within 5-7 business days. If you require expedited shipping, charges will apply.
i) We only ship samples within the United States & Canada. Samples shipped to Canada, Alaska & Hawaii require a Fedex or UPS shipper account number.
This policy does not include pre-production samples. Please call 888-212-5501 for more information on ordering pre-production samples.